24 Hour Emergency Response

770-938-7770

Water mitigation

Our mitigation team is ready to respond with state of the art techniques and equipment to minimize your loss, protect your property from secondary damage and get you back to pre-loss as quickly as possible. 

When you are experiencing a water damage crisis, time is of the essence to minimize the damage and to avoid secondary losses. Whether it’s from a pipe burst, a sink that overflowed or a roof leak, bringing in a trained expert is important to inspect the damage fully, as water can invade the structure of your property including ceiling, walls, and floors. Water damage can also lead to serious problems like mold and mildew growth and leave an unpleasant smell that penetrates the walls, floors, and ceilings.

Our PRocess

CALL IMMEDIATELY

Our customer service team is ready 24/7 to take your call. They will ask you vital questions to help expedite your claim and dispatch our emergency mitigation team.

INSPECTION & Assessment

Our mitigation specialist will meet with you and do an extensive inspection of the property to inspect the damage, stop the water source and assess the best course of action based on the type of water and damage.

Assistance with Claim

If this is your first claim, the process can be daunting and we are here to help. It's important that you fully understand what your insurance policy may or may not cover. Our in-office team can assist you with your insurance claim process so that there are no surprises and to minimize stress in an already stressful time.

Water Removal

As soon as our specialists have inspected your property and we have received authorization, we’ll begin the process of water extraction using powerful, specialized equipment. Our mitigation crew pays close attention to detail and will communicate with you each step along the way.

Drying & Dehumidify

Using a process of manipulating temperatures and relative humidity, our crew will work to remove the remaining moisture left after the water extraction. Specialized equipment such as air movers and dehumidifiers will be used to remove water from hard to access areas and will be monitored throughout to reach optimal drying results.

Clean & Sanitize

After the structure is dry, we treat the surfaces with an antimicrobial and antibacterial to prevent potential mold and bacterial growth. We will also use air scrubbers to assist in removal of odors. Salvageable content will be cleaned by our specialist to assist in restoring vs replacing your precious keepsakes.